Bookings
Inquiry Sent
You've sent a booking request. Waiting for photographer to respond.
Client:
Wait for a reply before the deadline shown in your request confirmation
Photographer:
Review and send a quote or decline
Quote Received
Photographer sent you a custom quote with pricing and details.
Client:
Review quote, accept and pay, or request changes
Photographer:
Wait for client decision
Confirmed
Payment received. Booking is locked in!
Client:
Coordinate details via messaging
Photographer:
Prepare for the shoot, confirm logistics
In Progress
The shoot date has passed. Photographer is editing photos.
Client:
Wait for delivery
Photographer:
Edit and upload final photos
Delivered
Photos have been uploaded and are ready for review.
Client:
Review photos, approve or request revisions
Photographer:
Wait for approval or revision requests
Completed
Client approved delivery. Payment released to photographer.
Client:
Leave a review!
Photographer:
Your payment is released the moment your client approves, or automatically when the review period after delivery ends. It then goes to your bank on your Stripe payout schedule, usually within 2 business days.
Canceled
Booking was canceled by client or photographer.
Client:
Refund processed based on cancellation policy
Photographer:
Date is now available again
Disputed
An issue was raised. Pickxel is mediating.
Client:
Provide evidence and respond to Pickxel support
Photographer:
Provide evidence and respond to Pickxel support